You can contact us or write to us at email@example.com for order related queries. For Returning a product please follow the below procedures.
You can return the product if you received a damaged product by our side or any other manufacture defect within 2 days after the product has arrived at the consignee’s address. Your product must be unused and in the same condition as you have received it. There should also be the original packaging and tags. We also will need a receipt of purchase which is the invoice you have received with the order.
Once the return is received the product will be inspected. We will send you an email to notify that we have received the product. We will also be notifying you about the approval or rejection of the refund. If you are approved for refund of the product, your refund will be processed, and it will be credited to your account within a couple of days.
For orders paid for with Cash on Delivery (COD), refunds will be issued through bank transfers or by cheque issued on same name as per invoice. Our Customer Care will reach out to you for your bank details, namely the bank account holder name, bank name, branch and IFSC code. We will never request any other bank or card details. If you receive an email claiming to be from KABIR TECHNOLOGIES PVT LTD asking you to do so, do not respond and contact our Customer Care team immediately.
If an item is returned that does not comply with our Returns Policy, we will not approve and process the refund. We reserve the right not to accept the return item which does not comply with our Returns Policy. Please contact our Customer Care team to enquire about the validity of your return if you are unsure.
If you did not have received any refund. First, check with your bank account, or write to firstname.lastname@example.org about your issue. We will work with backend and will update you from our side by mailing you.
Cancellation of Order before Dispatch