If you are looking to return something!

You can contact us or write to us at support@ekabirworld.com for order related queries. For Returning a product please follow the below procedures.

The Return Method

You can return the product if you received a damaged product by our side or any other manufacture defect within 2 days after the product has arrived at the consignee’s address. Your product must be unused and in the same condition as you have received it. There should also be the original packaging and tags. We also will need a receipt of purchase which is the invoice you have received with the order.

The Refund Method

Once the return is received the product will be inspected. We will send you an email to notify that we have received the product. We will also be notifying you about the approval or rejection of the refund. If you are approved for refund of the product, your refund will be processed, and it will be credited to your account within a couple of days.

For orders paid for with Cash on Delivery (COD), refunds will be issued through bank transfers or by cheque issued on same name as per invoice. Our Customer Care will reach out to you for your bank details, namely the bank account holder name, bank name, branch and IFSC code. We will never request any other bank or card details. If you receive an email claiming to be from KABIR TECHNOLOGIES PVT LTD asking you to do so, do not respond and contact our Customer Care team immediately.

If an item is returned that does not comply with our Returns Policy, we will not approve and process the refund. We reserve the right not to accept the return item which does not comply with our Returns Policy. Please contact our Customer Care team to enquire about the validity of your return if you are unsure.

Late or Missing Refunds

If you did not have received any refund. First, check with your bank account, or write to support@ekabirworld.com about your issue. We will work with backend and will update you from our side by mailing you.

Email: support@ekabirworld.com

 

Cancellation of Order before Dispatch

  • The Company hereby informs User that User's receipt of electronic or other forms of order confirmation does not signify the Company's acceptance of User's order, nor does it constitute confirmation of the Company's offer to sell. The Company reserves the right at any time after receipt of User's order to accept or decline User's order for any reason. The Company further reserves the right any time after receipt of User's order, after prior notice to User, to supply less than the quantity User ordered of any item. User's order will be deemed accepted by the Company upon shipment of products or performance of services that User has ordered as indicated by the Company's servers. Title to goods and all risk of loss passes to User upon delivery to the common carrier. The Company may require additional verifications or information before accepting any order.
  • The Company shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User's credit/ debit/ cash card charged. If User's credit/ debit/ cash card has already been charged for the purchase and User's order is cancelled, the Company shall immediately issue a credit to User's credit/ debit/ cash card account for the amount of the charge.
  • User shall be entitled to cancel an order of any Product, booked on the Website, by placing a "Cancel Order" request.
  • "Cancel Order" can be placed anytime after booking of order but before the status of order changes into "handed over to courier" on the Website.
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